Last updated: September 11, 2026
glade-lark is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and UK data protection law.
We process personal data under the following legal bases:
The data controller responsible for your personal information is:
glade-lark
47 Albemarle Street, Mayfair
London W1S 4JL
United Kingdom
Under GDPR, you have the following rights:
You can request a copy of the personal data we hold about you.
You can request correction of inaccurate or incomplete data.
You can request deletion of your personal data in certain circumstances.
You can request that we limit how we use your data.
You can request your data in a structured, machine-readable format.
You can object to processing based on legitimate interests.
We do not use automated decision-making or profiling.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Enquiry data is typically retained for 24 months unless you request earlier deletion.
Your data is processed and stored within the United Kingdom. We do not transfer personal data outside the UK or European Economic Area.
We implement appropriate technical and organizational security measures to protect personal data, including encryption, access controls, and regular security assessments.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant supervisory authorities within 72 hours as required by GDPR.
To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month.
If you believe we have not handled your data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.